Refund Policy

At Ryplon Elevators, we are committed to providing high-quality elevator solutions and services. Please read our refund policy carefully before making any purchase.

1. Custom Orders

Most of our elevators and lifting solutions are custom-manufactured to specific measurements and requirements of the client's site. Therefore, orders once placed and processed for manufacturing cannot be cancelled or refunded.

2. Advance Payments

Any advance payments made for booking a custom elevator order are considered non-refundable once the procurement of materials or manufacturing process has begun.

3. Service Contracts

For Annual Maintenance Contracts (AMC) or other service agreements:

• If you wish to cancel a service contract, you may do so by providing a 30-day written notice.
• Refunds for the unexpired period of the contract will be calculated on a pro-rata basis, after deducting administrative charges and cost of services already rendered.

4. Defective or Damaged Parts

If any component supplied by us is found to be defective due to a manufacturing fault within the warranty period, we will replace or repair the part free of cost as per our Warranty Policy. This does not constitute a ground for a full refund of the entire system.

5. Contact Us

If you have any questions about our Refund Policy, please contact us:

• By email: Ryplonelevators@gmail.com
• By phone: +91 87338 26220